Rodrigues, V., and U. Oliveira. “INDICATORS OF BUSINESS PERFORMANCE: A VIEW FROM THE EXPERTS OF THE FEDERAL FLUMINENSE UNIVERSITY”. Brazilian Journal of Operations & Production Management, Vol. 12, no. 2, Dec. 2015, pp. 298-05, doi:https://doi.org/10.14488/BJOPM.2015.v12.n2.a9.