Dos Santos, C., O. Quelhas, S. França, M. Meiriño, and L. Zotes. “Transparency in Government Institutions: A Literature Review”. Brazilian Journal of Operations & Production Management, Vol. 10, no. 2, Jan. 2014, pp. 33-43, https://bjopm.emnuvens.com.br/bjopm/article/view/V10N2A4.