Bagni, G., M. Godinho Filho, G. Tortorella, and C. Jabbour. “Critical Soft Factors for Card-Based Production Systems Implementation: A Multi-Method Study”. Brazilian Journal of Operations & Production Management, Vol. 18, no. 4, Apr. 2021, pp. 1-17, doi:https://doi.org/10.14488/BJOPM.2021.020.