Carpinetti, L. C. R., Gerolamo, M. C. and Oiko, O. T. (2010) “An Investigation of Improvement and Change Management Practices in a Brazilian Based Company”, Brazilian Journal of Operations & Production Management, 2(2), pp. 59–74. Available at: https://bjopm.org.br/bjopm/article/view/BJV2N2_2005_P4 (Accessed: 20 April 2024).