Barcelos, M. R. dos S. and Freitas, A. L. P. (2014) “An exploratory analysis of quality of working life in the banking sector”, Brazilian Journal of Operations & Production Management, 10(2), pp. 91–102. Available at: https://bjopm.org.br/bjopm/article/view/V10N2A9 (Accessed: 24 April 2024).