Chang Junior, João, Fábio Lima, Alfredo Fernandes, Felipe Guardia, Vanessa da Silva, and Giovanni Maccheri. 2019. “Computer Simulation Model for Outpatient Clinics in a Brazilian Large Public Hospital Specialized in Cardiology”. Brazilian Journal of Operations & Production Management 16 (1), 14-32. https://doi.org/https://doi.org/10.14488/BJOPM.2019.v16.n1.a2.