KHAN, A.; FAROOQUIE, J. A. MOTIVES AND BENEFITS OF ISO 9001 QUALITY MANAGEMENT SYSTEM: AN EMPIRICAL STUDY OF INDIAN SMEs. Brazilian Journal of Operations & Production Management, [S. l.], v. 13, n. 3, p. 320–329, 2016. DOI: 10.14488/BJOPM.2016.v13.n3.a8. Disponível em: https://bjopm.org.br/bjopm/article/view/V13N3A8. Acesso em: 18 apr. 2024.