Paim, R., Costa, A., Carvalho, J., & Lima, I. (2016). LEAN HEALTHCARE APPLICATION IN A SURGICAL PROCEDURES APPOINTMENT SCHEDULING CENTER IN A MATERNITY. Brazilian Journal of Operations & Production Management, 13(4), 452-461. https://doi.org/https://doi.org/10.14488/BJOPM.2016.v13.n4.a5