Santos, L. de O., Nunes, D. R. de L., Melo, A. C. S., Carneiro, M. P., & Martins, V. W. B. (2020). Logistic performance assessment systems: Structuring, challenges and development opportunities. Brazilian Journal of Operations & Production Management, 17(3), 1–15. https://doi.org/10.14488/BJOPM.2020.039