TY - JOUR AU - Klingebiel, Katja AU - Leiras, Adriana AU - Másculo, Francisco Soares PY - 2014/09/30 Y2 - 2024/03/28 TI - Challenges for Managing Complexity in Industrial and Operations Management – A point of view from ICIEOM 2013 JF - Brazilian Journal of Operations & Production Management JA - BJO&PM VL - 10 IS - 2 SE - Articles DO - UR - https://bjopm.org.br/bjopm/article/view/V10N2A1 SP - 7-10 AB - <p>This Special Issue of the Brazilian Journal of Operations and Production Management (BJO&amp;PM) presents eight papers selected from the XIX<br />International Conference on Industrial Engineering and Operations Management (ICIEOM 2013). The conference was held under the theme “Managing Complexity: Challenges for Industrial and Operations Management”. This introduction paper evaluates and summarizes the selected contributions characterizing SCM with a leading role in complexity management. The key topics emphasized in the eight papers of this special issue are supply chain performance management, non-profit organizations management, customer relationship management, business-to-consumer relationship, performance evaluation, disruptions, internationalization, geographical relocation, transparency, sustainable transportation, quality, and reliability.</p> ER -