Multi-criteria model for classifying clients of companies distributing liquefied petroleum gas
Liquefied Petroleum Gas (LPG) is a fossil fuel that has been attracting a lot of attention in national and global markets because of its logistical versatility, its calorific power, and because it emits a low level of pollutants. The history of its exploitation in the sharply competitive Brazilian market has been marked by various crises which made the exploitation of LPG an activity that has been subject to a number of uncertainties. The product is in the production chain of different market segments and is an important component in the national energy matrix. As a result of this, the process of classifying consumers by LPG distributors is a strategic task and subject to a set of criteria that need to be observed. In this context, this article concentrates on multi-criteria modeling in order to resolve the problematic of classifying clients in a LPG distribution company. A model is proposed based on the ELECTRE TRI method and the aim is to allocate the portfolio of clients to a set of ranked classes.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors must have a written permission from any third-party materials used in the article, such as figures and graphics. The permission must explicitly allow authors to use the materials. The permission should be submitted with the article, as a supplementary file.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) after BJO&PM publishes it (See The Effect of Open Access).