The contribution of ergonomics to the effectiveness of the public service: analysis of the implementation of the Electronic Judicial Process (PJe)

Authors

  • Ivany Rocha Yparraguirre Fluminense Federal University

DOI:

https://doi.org/10.14488/BJOPM.2018.v15.n1.a11

Keywords:

PJe, Electronic Judicial Process, Ergonomic Risks in Computerized Work, Risks to Occupational Safety, Health and Quality of Life at Work

Abstract

The Brazilian Justice, propelled by the benefits that the technological era can bring to the speed of the jurisdictional provision, proposed the implementation of the Electronic Judicial Process (PJe). In this context of demand for effectiveness, this article aims to identify and evaluate comparatively the ergonomics practices versus the recommendations of the theory on the search of the effectiveness of the Brazilian public service. The analysis focuses on the implantation of the PJe in the Brazilian Courts of Justice and the repercussions on the Quality of Work Life, identifying opportunities for the improvement of the results through the development and application of Ergonomics. The methodological strategy included a review of the literature, field observation, unstructured interviews, document analysis and comparative evaluation of theoretical models and practices in the implantation of the PJe. The results obtained were constituted by a chart illustrating the comparison between practices identified in the implantation of the PC and the possible opportunities of Light Improvements of the literature in Ergonomics. It could be observed that, after almost 10 years since the publication of Law 11,419 / 2006, which defined the implantation of the PJe in the Brazilian Judiciary, there are still few studies that consider and implement care regarding the ergonomic risks and the health and safety of the servers.

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Author Biography

Ivany Rocha Yparraguirre, Fluminense Federal University

Possui graduação em Medicina pela UNI Rio, Mestrado em Saúde da Criança e do Adolescente pela Universidade Federal Fluminense, com Residência Médica em Pediatria pela Universidade Estadual do Rio de Janeiro - UERJ e Pós Graduação com Especialização em Alergia e Imunologia no Hospital dos Servidores do Estado - HSE. Títulos de Especialização em Pediatria, Alergia e Imunologia pelas respectivas Sociedade Brasileiras de Pediatria (SBP) e Alergia e Imunopatologia (SBAI). Médica do Hospital Geral de Bonsucesso e Médica do Tribunal de Justiça do Estado do Rio de Janeiro. Com ampla experiência na área de Medicina com ênfase em Pediatria, Alergia e Imunologia e Gestão em Saúde. Palestrante e Professora nas Áreas de Atuação, Saúde Ocupacional e Sustentabilidade.

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Published

2018-01-26

How to Cite

Yparraguirre, I. R. (2018). The contribution of ergonomics to the effectiveness of the public service: analysis of the implementation of the Electronic Judicial Process (PJe). Brazilian Journal of Operations & Production Management, 15(1), 127–136. https://doi.org/10.14488/BJOPM.2018.v15.n1.a11

Issue

Vol. 15 No. 1 (2018): March, 2018

Section

Articles

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